If you ever have any issues with your product - Reach Out!
We offer a 3-Year Limited Warranty and a
Product Warranty
This 3-Year Limited Warranty is provided by Gluetread for All Gluetread Manufactured Products. This Warranty covers defects in material or workmanship under normal use during the Warranty Period.
Warranty Period
The Warranty Period for this Product is three (3) years from the date of original purchase. During the Warranty Period, if a defect arises and a valid claim is received, we will, at our option:
- Repair the Product at no charge, using new replacement parts.
- Replace the Product with a new or refurbished product of equal functionality.
How to Obtain Warranty Service
To obtain warranty service, please contact our customer service department at info@gluetread.com with the following information:
- Proof of purchase (e.g., receipt or invoice)
- Product Serial Number
- Description of the issue
If warranty service is necessary, we will provide instructions on how to return the Product to us or an authorized service provider.
Exclusions
This Warranty does not cover:
- Damage due to misuse, abuse, neglect, or improper maintenance
- Cosmetic damage, including but not limited to scratches, dents, and discoloration
- Normal wear and tear over time
- Damage from unauthorized modifications, repairs, or alterations
- Accidents, acts of nature, or other external causes
Limitations
This Warranty gives you specific legal rights, and you may also have other rights which vary by jurisdiction. This Warranty is limited to the terms set forth herein and excludes all other warranties, expressed or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose. Our maximum liability under this Warranty is limited to the original purchase price of the Product.